Invitations and Stationery
for every expression

General Terms & Conditions

The terms & conditions set forth are effective as of March 1, 2007

Attention: Please read these terms, conditions, and the return policy carefully before purchasing items from this website. Purchasing items from this website indicates that you accept these terms, conditions, and the return policy.

A business day does not include Saturdays, Sundays, or holidays.

Product images on our web-site are representations of the actual product. Due to the various types of monitors, settings and resolutions available, each image representation is portrayed more or less to the actual product. For the best representation of the actual product, samples are offered for most of the merchandise on our website. myexpression.com LLC cannot be held liable for slight misrepresentations of the actual product you receive. If you are not completely satisfied with the product that you received, simply return the merchandise with the return procedure below.

If there are situations beyond our control resulting in the delay of merchandise delivery, such as: natural disasters, weather condition delays, manufacturer stock shortages, driver strikes, and other unexpected errors at UPS/USPS as the third party, myexpression.com LLC cannot be held liable for such delays. myexpression.com LLC expedites all of our customer's orders to be shipped and delivered to your door as quickly and efficiently as possible.

For Blank Orders: It is in your best interest to check with your printer manual and contact the printer manufacturer to ensure that your printer can print specific card stocks. myexpression.com LLC cannot be held liable for technical malfunctions that may arise by various printer brands in the market. For questions about printing layouts, product information and wording tips please click on the orange box labeled “Product Tips, Product Info, Wording Tips” at the bottom right hand side of our website for guidance. Please note: myexpression.com LLC does not mail out individual printing instructions with each order.

For Custom Printed Orders: If a proof is involved in your order, it is in your best interest to review the proof very carefully for any misspelled words or errors in the proof. Our professional typesetters copy and paste the information you provide initially. Your order will not be printed until we receive a final approval from you. myexpression.com LLC cannot not be held liable for any misspelled words or errors once your order has been printed.

Custom Printed Process: A FREE ONLINE PROOF will be available for review and approval by you within 1 business day after placing your order, you must login and check your proof status after 1 business day from the order date. (our system will automatically assign you an OrderID upon the completion of your order at check-out in the shopping cart, and the email address you provide is your own password). Your order will not be printed until we receive a final approval from you. You must allow us to print your order, it takes 3-4 business days for your order to ship after it is approved for printing, then your order will be shipped out. The date we ship-out your order IS NOT THE SAME DATE you receive your order.

Return Policy

This return and claim policy is effective as of May 1, 2005
Personalized Items are not returnable. (NON Resaleable Conditions)
In the event of a return, the customer is responsible for the return shipping charges. Returned merchandise is the customer's responsibility, therefore it is in your best interest to insure the returned package. myexpression.com LLC can not guarantee a replacement or refund if the merchandise returned is loss or damaged.

To return merchandise, a Return Authorization Number is required. The Return Authorization Number is aquired by filling a Return/Claim Form. Please do NOT return any items without first filing a Return/Claim Form, AND having received a Return Authorization Number! Any merchandise returned without a Return Authorization Number becomes the property of myexpression.com LLC and will not be returned to customer, and no refunds or credits will be issued in this case.

myexpression.com LLC enforces this return policy with no exceptions. Due to the high volume of orders recieved daily, if you ship something back to us without the required Return Authorization Number, then we have no way of knowing that the returned merchandise was in your property originally.
Every order from us is handled with care and personal attention. If you are not completely satisfied, returns are accepted within 30 days of purchase. The merchandise must be in the resaleable unopened condition and unused with all paperwork. Initial shipping charges and handling fees are non refundable. We will issue a refund of the merchandise minus a 15% restocking fee.

Claims

All claims for shortages, damages or lost goods must be reported to myexpression.com LLC within five (5) days of the delivery date via the online claim form.

Exchanges

We do not accept exchanges. (Please follow return procedure and repurchase new items separately)

Cancellation

No changes or cancellations are accepted for orders which have already been processed for shipping.
For custom printed orders: Orders may not be canceled or changed if online-proof has been submitted for approval.

Return and Claim Form

In order for us to audit and process your claim promptly, please click the "Proceed" button at the bottom of this page to submit the required information.
We will contact you within one (1) business day upon receiving your return/claim request.